FAQ

Are your books new or used? All books are used unless otherwise stated. We inspect every copy and note any significant wear in the description.

What condition are the books in? Most are in good to very good condition. Minor wear like slight shelf wear or faded spines is normal. Significant damage (water damage, missing pages) is always noted.

How long does shipping take? Orders ship within [1-2] business days. Standard delivery takes [3-5] business days after that.

Do you ship internationally? Yes

Can I return a book? Yes, within [14] days of delivery if it's in the same condition you received it. See our Refund Policy for details.

The book I want is out of stock. Will you get it again? Maybe! Since we sell used books, most titles are one-of-a-kind. Contact us and we'll keep an eye out for you.

Can I cancel my order? Yes, if it hasn't shipped yet. Contact us ASAP at team(at)alabasterbookshop.com with your order number.

How do I contact you? Email us at team(at)alabasterbookshop.com — we usually reply within [1-2] business days.